Shipping Charges

For orders under $100.00 there will be a flat postage charge of $7.00. All orders over $100.00 will be delivered free of charge Australia wide. The shopping cart will automatically apply the postage, if any.

Delivery Address and Contact Details

When placing an order with us, we prefer a physical address for delivery when you provide your delivery information. In case we need to contact you direct, please also provide a phone number. Delivery will be either via courier or Australia Post Registered Parcel, depending on your location. Please note that a signature will be required upon delivery of goods.

Delivery Time

Goods are dispatched either same day or next working day after payment has been received.

For delivery to capital cities, please allow 2-4 working days from the date of dispatch.

For delivery to remote rural areas along the east coast please allow another 1-2 days.

Delivery to remote Western Australia, South Australia, Tasmania or Northern Territory areas, please allow a further 2-3 days.

We will inform you when your order is dispatched, with a tracking number and an estimated time for delivery.

Delivery Guaranteed by us

We have sent thousands of parcels each year to our customers in the past, and only a handful of parcels have been misplaced. If this happen to your order, we will replace your order and resend, at no cost to you, once we have verified with the delivery company the goods are missing.

Local Pick Up

Goods can be picked up, and paid for, direct from our warehouse at Unit 1, 89 Gow Street, Padstow, N.S.W., 2211. Business hours are 8.00 a.m. to 4.30 p.m., Monday to Friday.

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